How Crisis Skylight London can help you

If you are homeless or at risk of becoming homeless, we can help you.

To us, homeless means sleeping on the streets or living in a hostel, shelter or refuge. It also means living in supported housing because you have been homeless, or sofa surfing.

We offer one to one support to help you through your experience out of homelessness. All of our services are free.

Resolving your homelessness

You will be allocated a Lead Worker who will work with you one to one to end your homelessness and find a suitable accommodation option for you. Your Lead Worker will also support you in other areas of your life that can help ensure that you are able to maintain your accommodation. These could include: helping you to look for work; supporting you to access training, education and volunteering; advice around welfare benefits; advice around your rights as a tenant and support to help you maintain your tenancy.


Crisis members can access our twice weekly optician service to get eye tests and glasses. Clinics have resumed and are running on Mondays and Wednesdays. People can contact either call us or contact the london inbox to arrange an appointment.

How to become a Skylight member

You can become a Skylight member for free and get access to these services. To become a member, please contact us by leaving your details below; call us on: 0300 636 1967 or email us at london@crisis.org.uk

Crisis members

When you join us you become a member of Crisis Skylight London. Take a look at information for members to find out about how you can get involved. https://www.crisis.org.uk/get-help/information-for-crisis-members/


Counselling provides a space for you to talk through issues that may be holding you back in your life. Talking therapy with a trained counsellor can help you to work through problems in your life and help you to develop new patterns of behaviour.

The counselling service at Crisis offers you a confidential space to talk about whatever you want for a set time each week for a set period of time, usually 12 weeks. Our counselling service is available for active members of Crisis Skylight, your lead worker can refer you and talk you through the process.

Learning and skills

Skylight Learning

Since March 2020 we have moved our learning offer online. Most of our regular classes are taking place over Zoom but plans are underway to develop a blended learning offer. In house classes and workshops will resume during the Summer 2021. If you are already a Crisis member and want to access classes, please get in touch with your lead worker.

IT Classes, Word, SharePoint & Basic computer skills

English as a Second Language (ESOL)

Literacy and Functional Maths

Drawing and Painting


Song Writing




Digital Support

Looking after your health and wellbeing

Being homeless can have an impact on your mental and physical health. We can help rebuild your health and wellbeing through classes, activities and advice on mental health and emotional wellbeing.


Your details will only be used to process your enquiry and will not be used for marketing purposes.