Application, interview and shortlisting process

Application process

How do I apply for a job?

All of our vacancies are on Crisis Jobs, a secure recruitment portal.

Once you have registered, you will be asked to provide some personal details as well as information about your work experience, education and referees who can be contacted if you are offered the role.

You will also be required to complete a personal statement, demonstrating how you meet each of the points on the person specification for the job.

Can I apply by sending my CV?

Unfortunately we don’t accept speculative applications or hold CVs on file. All of our roles are advertised on Crisis Jobs, and you can register on this site to receive job alerts for roles you may be interested in!

What should I do if I can’t complete an online application?

If you would like to apply in a different format, please contact the Recruitment Team by email at jobs@crisis.org.uk for further information or support. In your email please provide details of your requirements or suggestions about how we might best support you.


Completing the personal statement

How can I maximise my chance of being shortlisted?

It is important that you complete all sections of the online application form to ensure that the recruiting panel understand your interests, skills, behaviours, knowledge and experience.

Support your statements with specific examples that show how you meet the person specification.

A strong application will also be in line with the Crisis values.

The person specification requires a particular qualification or experience that I do not have. Is it still worth me applying?

The person specification has the key knowledge, skills, experience or behaviours needed to carry out the job successfully and you will be scored based on any information you provide.

If you don’t quite meet the criteria, for example if you have an understanding of something rather than experience of doing it yourself, you may still pick up points for explaining your understanding or how you might approach it.

However, some of the person specification points, for example specific qualifications, are critical to the role so if you don’t meet those requirements, you are unlikely to be shortlisted.

Shortlisting and feedback

How quickly will I know if I have been shortlisted?

Every recruitment campaign will be different depending on how quickly the shortlisting panel can review applications but if you have not been shortlisted, you will receive an email from us confirming that.

If I am not shortlisted, can I get feedback on my application?

Unfortunately, we are not able to offer feedback on your application if you are not shortlisted for interview.

Can I get feedback after my interview?

We appreciate that information about where you did well or less well can be useful, so if you are not successful following interview we are able to provide feedback.


I recently applied for a role and was not successful, but have seen the role re-advertised. Is it worth me applying again?

If the gap between advertising has been short, we would normally advise that candidates need not apply again.

Where can I get help?

If you have any questions please contact the Recruitment Team by emailing jobs@crisis.org.uk for further information or support.